Teams Calling Solutions for Australian Businesses
Enable efficient, secure, and scalable voice calling directly from Microsoft Teams.
CSW-IT delivers enterprise-grade Teams Calling solutions designed for Australian businesses. By integrating Microsoft Teams with advanced cloud-based calling capabilities, we enable seamless internal and external communication without traditional phone systems. Our solutions are secure, scalable, and backed by local expertise. Book your FREE IT Assessment today to explore how Teams Calling can simplify your communication strategy.
Core Features of Our Teams Calling Services in Australia
CSW-IT’s Teams Calling solutions offer more than just voice—our services streamline business communication, reduce costs, and increase collaboration across locations. Designed for Australian enterprises, these capabilities bring advanced functionality into the familiar Microsoft Teams interface, empowering your workforce and enhancing customer engagement.
Enable Teams to function as your business phone system with carrier-grade call quality and flexible number management.
Connect to the public telephone network without the need for on-prem hardware or legacy phone systems.
Support hybrid and remote teams across Australia with a solution that scales effortlessly with your business needs.
Advanced Collaboration Tools
Why Teams Calling Is the Smart Choice for Australian Businesses
Teams Calling is rapidly transforming the way Australian businesses communicate. By integrating voice calling directly into Microsoft Teams, your organisation benefits from a unified, cloud-based communication platform that supports mobility, scalability, and enterprise-grade reliability. CSW-IT delivers tailored Teams Calling solutions that streamline operations, reduce dependency on traditional phone systems, and improve team collaboration—no matter where your workforce is located. Secure your FREE IT Assessment today to discover how Teams Calling can elevate your business communication.
Take full advantage of your Microsoft 365 investment with native Teams Calling capabilities. Our solution enhances productivity by keeping communications within the same interface your teams already use every day.
Deliver a consistent, intuitive experience across all devices—desktop, mobile, and browser. Employees enjoy the convenience of one platform for messaging, meetings, and voice calls, with less need for IT support.
Access powerful call features like voicemail, call transfer, queues, auto attendants, and call forwarding—all within Microsoft Teams. We tailor the setup to suit your business workflows.
Reduce your reliance on expensive PBX systems and complex call infrastructure. Teams Calling provides a low-maintenance, subscription-based model with scalable pricing to match your business growth.
Why Teams Calling Is Growing Across Australian Businesses
The shift to cloud-based communication is accelerating, and Teams Calling is leading the way for modern workplaces. Australian businesses are embracing this solution to cut costs, improve collaboration, and stay agile. These statistics highlight why now is the time to make the switch. Want to know what this could look like for your organisation? Book a FREE IT Assessment today.
78% of Australian businesses say cloud communication improves team productivity and responsiveness.
64% report reduced telephony costs after migrating to Microsoft Teams Calling solutions.
85% of organisations using Teams Calling cite improved hybrid work collaboration across locations.
Maximise Communication Efficiency with Teams Calling in Australia
Teams Calling offers a unified communication experience that integrates voice, video, and collaboration tools into one platform. For Australian businesses navigating hybrid work and digital transformation, it provides scalability, cost-effectiveness, and simplicity. Backed by trusted providers like Microsoft and RingCentral, CSW-IT delivers expertly tailored Teams Calling solutions. Book your FREE IT Assessment to see how Teams Calling fits your business goals.
Seamless Microsoft Integration
Leverage your existing Microsoft 365 environment with direct routing and native Teams integration. Users enjoy a unified platform for calls, meetings, and collaboration without switching between tools—streamlining workflows and boosting productivity.
Flexible Number Porting
Maintain your current phone numbers while upgrading to a cloud-based voice system. Our team ensures a smooth transition with minimal downtime, preserving business continuity while enhancing communication flexibility.
Enterprise-Grade Call Features
Access advanced calling features like call queues, auto-attendants, voicemail-to-email, and call recording. These capabilities enhance caller experience and ensure your team remains responsive and professional.
End-to-End Support & Management
CSW-IT delivers ongoing technical support, proactive monitoring, and service optimisation. Whether you're a small team or a national enterprise, we handle the backend so your team can focus on growing the business.
Trusted Communication Experts
Why Australian Businesses Choose CSW-IT for Teams Calling
At CSW-IT, we go beyond technology — we deliver fully managed Teams Calling solutions that are tailored to your business. With 10+ years of experience, deep Microsoft and RingCentral expertise, and a commitment to innovation, we provide the clarity, performance, and support your team needs. Take the next step with a FREE IT Assessment and discover the CSW-IT difference.
We deliver fully integrated Microsoft Teams Calling environments that are secure, scalable, and easy to manage.
- Microsoft 365 and Teams alignment
- Direct routing setup and support
- User-focused onboarding and training
Our managed approach ensures reliable service and fast issue resolution without internal IT burden.
- 24/7 monitoring and helpdesk
- Proactive maintenance and updates
- Dedicated Australian support team
We help Australian businesses reduce costs and improve communication performance.
- Lower telco costs
- Consistent call quality
- Scalable for remote teams
FAQ
Teams Calling Australia – Frequently Asked Questions
If you’re considering Microsoft Teams Calling for your Australian business, you’re likely to have questions. Below are the most common queries we receive from organisations exploring cloud-based communication. Need tailored advice? Reach out to book your FREE IT Assessment.
Teams Calling allows Australian businesses to make and receive external phone calls via Microsoft Teams, using the internet instead of traditional phone lines. By integrating telephony into your Microsoft 365 environment, your team can manage calls from anywhere, on any device. CSW-IT ensures compliance with Australian telco standards and delivers a seamless implementation experience.
No desk phones are required. Teams Calling works directly through the Microsoft Teams app on computers and mobile devices. However, if your business prefers physical handsets, we can supply and configure Teams-compatible phones. CSW-IT helps design the setup that works best for your users.
Teams Calling reduces communication costs, improves flexibility, and supports hybrid work. It also centralises collaboration and communication in one platform. For businesses across Australia, this means fewer tools, simpler billing, and enterprise-grade call quality backed by Microsoft’s global infrastructure.
We handle every aspect of your Teams Calling deployment—from number porting and direct routing to training and support. As a trusted Microsoft partner in Australia, CSW-IT ensures your system is optimised for security, performance, and user experience. Plus, we offer 24/7 local support.
Absolutely. Teams Calling is built to scale with your business. Whether you’re adding 10 users or 1,000, CSW-IT ensures a smooth transition. We’ll help you future-proof your communication infrastructure with flexible licensing, cloud scalability, and expert strategic advice—all tailored for Australian operations.
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Whether you need expert advice, tailored solutions, or simply more information, we’re here to help you move forward with confidence. Contact us today for a FREE IT Assessment!
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